When you ask us to reserve a unit, it is “pulled off the shelf”. Reservation requests from other parties are refused. A charge equal to the first night stay + tax will be charged upon checkin via major credit card (Visa, Mastercard or American Express). No cancellation fee will be charged for cancellations made more than 48 hours prior to the check in date. Date changes must be made 48 hours prior to arrival. We will be charging first night room and taxes for no shows. Even if there is an unforeseen road closure or weather issues we will still abide by this policy. Should your trip be interrupted due to illness or family emergency, this cost can be covered by trip cancellation insurance if you purchase it.